![]() ![]() Our customer care pros are able to schedule their work hours. ![]() If you do not remember your Agent ID, you will have the option to have it resent to you via email by clicking “Forgot Agent ID” in the login page. Please log in to the Vyne using your email and the Agent ID you were provided by email. How do I log in to the Vyne online portal? There is no cost or fees for preparation you may receive a monetary stipend for your time, providing you meet all the program requirements. Instruction can take anywhere from two days to several weeks, depending on the client. Once you are selected to work on a client program, you will go through virtual preparation to learn the client’s business and customers before starting to work. ![]() For any “Coming Soon” contracts, we will notify you once they open for selection so you can complete the program-specific questions. Please make sure to complete all of the required fields to avoid any delays. We will notify you by email if you were selected for the client program. Select the client program that interests you the most and complete the program-specific questions. Once you complete the technology scan on our online portal, Vyne, you will be able to view all open and “coming soon” contracts. Please make sure you take the assessment in a distraction-free space and have plenty of time to complete it. Given the high-volume of applications that we receive, we do not allow candidates to retake the assessment. Please note, you will only be able to take the assessment once. If the results of your assessment do not meet our requirements, you will be notified at that time. If your assessment results meet our requirements, you will continue to the next step of the application process, the technology scan. Once you submit the assessment, we will let you know if the assessment results meet our requirements. How do I know if I passed the assessment? Once you complete the scan, you will be able to view all open and “Coming Soon” contracts and can select and complete the program-specific questions for the client program that interests you the most. WooHoo! □ Candidates who qualify will be able to move forward to the next step in our application process, the technology scan. Additionally, we are currently not accepting applications from contractors located in the following US states: California, New York, Pennsylvania, and Washington. We can only work with contractors located in the United States and Canada. Where can I work?Īll of our customer care PROs work from home, as long as they are located in one of our acceptable locations. We do not allow contractors to have more than one candidate profile. Once you are part of our network of remote customer care PROs, you will be able to view all open and “coming soon” contracts and select the client program you feel suits you best based on your experience, availability, and interest. No, you only need to apply to join the WooHoo! Crew once. Do I need to apply more than once if there are multiple contracts that interest me? ![]() We will never ask you for banking/financial information during the application process. No, there are no fees involved to join our network of customer care PROs. Is there a fee to join Working Solutions? ![]()
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